As a provider of web-based software tools and services, we may collect two basic types of information, personal information and anonymous information – and we may use personal and anonymous information to create a third type of information – aggregate information. Personal and anonymous information may be collected directly from our customers and prospective customers, including when our customers or prospective customers communicate with us through our website located at https://ecommhub.com (“Website”). We define “personal information” as information that is unique to an individual and might include the following: name, age, mailing address, zip code, other contact information, billing information, email addresses, and telephone numbers. We may collect certain information actively from users within our Website and other information passively (e.g., IP address). We will update your information whenever we can to keep it current, accurate and complete.
Our Use of Your Information
If we do receive your personal information, we will only use it for the purposes described where it is collected or otherwise described in this Policy, and we will not sell, license, transmit or disclose this information outside of eCommHub unless (1) you expressly authorize us to do so; (2) it is necessary to allow our service providers or agents to provide services for us, (3) it is necessary in order to provide our products or services to you (and to contact you when necessary), (4) subject to applicable contractual or legal restrictions, it is disclosed to entities that perform marketing services on our behalf or to other entities with whom we have joint marketing agreements, (5) subject to applicable contractual or legal restrictions, it is necessary in connection with a sale of all or substantially all of the assets of eCommHub or the merger of eCommHub into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which eCommHub is not the survivor, (6) it is necessary in connection with other business purposes including, without limitation, customer care, service quality, business management and operation, risk assessment, security, fraud and crime prevention/detection, monitoring, research and analysis, marketing, customer purchasing preferences and trends, dispute resolution, credit checking and debt collection, or (7) otherwise as we are required or permitted by law.
If you are a California resident, you may ask us to refrain from sharing your personal information (whether collected online or offline) with third parties for their marketing purposes. Please tell us your preference by contacting us as indicated in the “How to Contact Us” section of this Policy below. If you do not agree to Our Use of Your Information above, we cannot do business with you or authorize you to access our Website or use the eCommHub services available through our Website. Your continued use of our Website and the eCommHub services available through our Website and your continued payment of fees for access to eCommHub’s Website and services constitutes your acceptance of this Policy.
Direct Marketing Material
Subject to applicable contractual or legal restrictions, we may from time to time contact you with information on offers of goods and services, brochures, new products and forthcoming events. Our Website will assume you agree to electronic communications when you establish an account with eCommHub or request services online. You may indicate your preference regarding receiving third-party direct marketing material. If you do not wish to receive such information or would like to change your preference, please refer to “Your Rights” below.
We appreciate your questions and comments about eCommHub and its products and services. Please see the “How to Contact Us” section of this Policy for instructions on how to send your questions and comments to us. We will share your messages with those within our organization who are most capable of addressing the issues contained in your message. We will keep a copy of your message until we have had an opportunity to address your concerns. We may archive your message for a certain period of time or discard it once it is no longer needed.
You have the right to ask in writing not to receive direct marketing material from us. If available, you can amend your previous preference by indicating as such in the “How to Contact Us” section of this Policy or refer to our literature (including the email sent to you by us) containing unsubscribe instructions. Once properly notified by you, we will take steps to stop using your information in this way. Please allow us a reasonable period of time in order to satisfy your request.
Use of Tools, “Cookies” and Links to Other Websites
However, if you also receive our email marketing, we will tailor the information we send you unless you tell us not to. This means we may use information we hold and cookies to identify your individual website search behavior and preferences. This will enable us to send you more personalized and relevant communications. You will be given the opportunity on every communication to opt-out of this personalization.
In addition to the information we collect from cookies, we may also obtain information which you provide to us online – for example, when you establish an account with eCommHub or accept eCommHub services, including installing any eCommHub applications or when you purchase any eCommHub products or services, or otherwise when you communicate with us. In some cases, we retain both the cookie information and/or the information you provide to us online – for example, to complete a transaction you requested or to keep historical records of your past transactions. In other cases, we only retain the cookie and/or online information you give us if you request us to do so for your use in subsequent sessions.
An Internet Protocol (“IP”) address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our Website, we may view the IP address (which may indicate the city, domain address and service provider) of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from what regions of the world our Website visitors are originating. We also may use this information to enhance our Website and services.
Certain pages on our Website contain “web beacons” (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.
We are committed to preserving online privacy for all of the visitors to our Website, including children. Our Website is a general audience website, and we do not knowingly collect information about children or provide services to children. Consistent with the Children’s Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13. The eCommHub Website is not designed to attract anyone under the age of majority in the applicable jurisdiction.
To ensure that we carry out your instructions accurately, improve our products and services and for security, we may monitor and/or record: (1) telephone calls; (2) activities using CCTV in and around our premises; and (3) transactions and activities on our Website. Recordings are and shall remain our sole property.
We have taken reasonable steps and have in place appropriate security measures to protect your personal information, including keeping your financial information private and safe. You acknowledge, however, that no transmission of data over the Internet can be guaranteed to be 100% secure, despite our efforts. Thus, while we will use commercially reasonable means to ensure the security of information you transmit to us, we cannot guarantee that such information will not be intercepted by third parties.
Visiting Our Website from Outside of the United States
If you are visiting our Website or purchasing our services from outside of the United States or otherwise contacting us from outside of the United States, please be aware that your personal information may be transferred to, stored or processed in the United States, where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy. By using our services or purchasing our products, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.
Links to Other Websites
For your convenience, we may provide links to other websites and web pages that we do not control. We cannot be responsible for the privacy practices of any websites or pages not under our control, and we do not endorse any of these websites or pages, the services or products described or offered on such sites or pages, or any of the content contained on those sites or pages.
Changes to this Policy
We may change this Policy at any time and from time to time. Any changes to this Policy will be either posted on our Website, included in a brochure and/or made available on request. The most recent version of the Policy is reflected by the version date located at the bottom of this Policy. This Policy is not intended to and does not create any contractual or other legal right in or on behalf of any party.
How to Contact Us
If you have any questions about this Policy or would like to learn more about how we protect privacy, please write to us at firstname.lastname@example.org or call us at 678-653-1482.